Meet Felicity, your all-in-one AI assistant for property
Meet Felicity, your all-in-one AI assistant for property
Meet Felicity, your all-in-one AI assistant for property
Giving teams almost 1/3 of their week back
Giving teams almost 1/3 of their week back
Giving teams almost 1/3 of their week back
In partnership with
In partnership with
One AI assistant for all your channels, instant replies, anytime.
One AI assistant for all your channels, instant replies, anytime.
One AI assistant for all your channels, instant replies, anytime.
Let Felicity handle all your communications, responding instantly.
Let Felicity handle all your communications, responding instantly.
Phone
Manages incoming calls, makes outbound calls, ensures seamless client communication and logging.
Simplifies property tasks via email, tracking updates and handling inquiries efficiently.
Chat
Provides real-time conversational support with personalised responses for fast, efficient assistance.
Text
Get instant text alerts, quick responses, and seamless communication management.
Whether you're a Property Manager or a Letting Agent, Felicity supports, 24/7.
Let Felicity handle your repetitive tasks, so you can focus on what truly matters.
Let Felicity handle your repetitive tasks, so you can focus on what truly matters.
Felicity manages property operations
while you sleep
Felicity manages property operations
while you sleep
Round-the-Clock Support
Round-the-Clock Support
Round-the-Clock Support
3+ Hours
saved each day
Allow yourself to focus on the work that drives results
Up to 90%
of administrative tasks automated
Leave behind the repetitive tasks that slow you down
Features
Property Management on Autopilot
Streamline your operations with our AI-powered solutions, designed to revolutionise maintenance and the lettings processes.
Maintenance
Felicity manages maintenance, assigns contractors, and provides real-time updates for you to review.
Preferred Contractors
Efficiently handles and allocates to external contractors.
Real-time Updates
Keeping everyone in the loop and ensuring timely follow-ups.
Lettings
Make it effortless for prospective tenants to view and explore managed properties.
Up to 40% increase in prospects
Felicity efficiently handles your overflows and after-hours inquiries.
Up to 200% viewings conversion
Felicity engages with leads booking on the spot.
Features
Property Management on Autopilot
Streamline your operations with our AI-powered solutions, designed to revolutionise maintenance and the lettings processes.
Maintenance
Felicity manages maintenance, assigns contractors, and provides real-time updates for you to review.
Preferred Contractors
Efficiently handles and allocates to external contractors.
Real-time Updates
Keeping everyone in the loop and ensuring timely follow-ups.
Lettings
Make it effortless for prospective tenants to view and explore managed properties.
Up to 40% increase in prospects
Felicity efficiently handles your overflows and after-hours inquiries.
Up to 200% viewings conversion
Felicity engages instantly with leads and books appointments on the spot.
Features
Property Management on Autopilot
Streamline your operations with our AI-powered solutions, designed to revolutionise maintenance and the lettings processes.
Maintenance
Felicity manages maintenance, assigns contractors, and provides real-time updates for you to review.
Preferred Contractors
Efficiently handles and allocates to external contractors.
Real-time Updates
Keeping everyone in the loop and ensuring timely follow-ups.
Lettings
Make it effortless for prospective tenants to view and explore managed properties.
Up to 40% increase in prospects
Felicity efficiently handles your overflows and after-hours inquiries.
Up to 200% viewings conversion
Felicity engages instantly with leads and books appointments on the spot.
FEATURES
FEATURES
FEATURES
Customer Enquires
Customer Enquires
Customer Enquires
Felicity has knows everything you give her. Share more, do more
Felicity has knows everything you give her. Share more, do more
Felicity knows everything you give her. Share more, do more
Scheduling Meetings
Scheduling Meetings
Scheduling Meetings
Automates your engagements with real-time updates for your team
Automates your engagements with real-time updates for your team
Automates your engagements with real-time updates for your team
Automating Payments
Automating Payments
Automating Payments
Chases your payments, and tracks all transactions effortlessly
Chases your payments, and tracks all transactions effortlessly
Chases your payments, and tracks all transactions effortlessly
Prospect Qualification
Prospect Qualification
Prospect Qualification
Let Felicity confirm genuine interest for you
Let Felicity confirm genuine interest for you
Let Felicity confirm genuine interest for you
Work Orders
Work Orders
Work Orders
Effortlessly manages in real-time automating work orders away
Effortlessly manages in real-time automating work orders away
Effortlessly manages in real-time automating work orders away
Multilingual Communication
Multilingual Communication
Multilingual Communication
Felicity eases the language barriers of global tenants in your portfolio
Felicity eases the language barriers of global tenants
Felicity eases the language barriers of global tenants in your portfolio
DATA SECURITY
DATA SECURITY
DATA SECURITY
Keep your data safe
Keep your data safe
LightWork uses a self-hosted infrastructure ensuring your data remains secure, with no reliance on external models that might access your data.
LightWork uses a self-hosted infrastructure ensuring your data remains secure.
Felicity communicates only the information you’ve provided, while using end-to-end encryption to keep your clients data private.
Felicity communicates only the information you’ve provide.
INTEGRATIONS
INTEGRATIONS
INTEGRATIONS
Let LightWork sit on top of your current operations
Let LightWork sit on top of your current operations
Let LightWork sit on top of your current operations
Our Open API ensures LightWork seamlessly integrates with your current systems
Our Open API ensures LightWork seamlessly integrates with your current systems
Our Open API ensures LightWork seamlessly integrates with your current systems
HubSpot
CRM
Plentific
PMS
MRI
PMS
HubSpot
CRM
Plentific
PMS
MRI
PMS
HubSpot
CRM
Plentific
PMS
MRI
PMS
WhatsApp
Communication
Salesforce
CRM
Teams
Communication
WhatsApp
Communication
Salesforce
CRM
Teams
Communication
WhatsApp
Communication
Salesforce
CRM
Teams
Communication
Google Calendar
Communication
Propman
PMS
WhatsApp
Communication
Google Calendar
Communication
Propman
PMS
WhatsApp
Communication
Google Calendar
Communication
Propman
PMS
WhatsApp
Communication
PRICING
PRICING
PRICING
Start working smarter not harder
with LightWork
Start working smarter not harder
with LightWork
Standard Package
£1.75/mo per unit
£1.75/mo per
unit
AI-Powered Task Automation
Felicity Voice Assistant
Work Order Management
Call, Text, SMS and WhatsApp Integration
Automated Viewing Qualification and Scheduling
Mult-lingual communications
Extended Support
Compliance Automation Coming Soon
50 Unit Minimum
Cancel anytime
FAQ
FAQ
What is LightWork?
What if LightWork doesn’t integrate with the tools I currently use?
How are LightWork's offerings split?
At LightWork, we tailor our offerings to meet the unique needs of each individual and their specific use case. Our solutions are divided into distinct feature sets to ensure optimal functionality: • Property Management: A comprehensive suite of maintenance and resident-focused features designed to streamline operations for property managers. • Lettings: A dedicated set of tools to simplify and enhance the rental process. • Combined Solution: For those who need both property management and lettings capabilities, we offer an integrated solution that brings everything together seamlessly. If you’d like to explore these options further, feel free to reach out—we’d be happy to help you find the best fit for your needs!
What is LightWork?
What if LightWork doesn’t integrate with the tools I currently use?
How are LightWork's offerings split?
At LightWork, we tailor our offerings to meet the unique needs of each individual and their specific use case. Our solutions are divided into distinct feature sets to ensure optimal functionality: • Property Management: A comprehensive suite of maintenance and resident-focused features designed to streamline operations for property managers. • Lettings: A dedicated set of tools to simplify and enhance the rental process. • Combined Solution: For those who need both property management and lettings capabilities, we offer an integrated solution that brings everything together seamlessly. If you’d like to explore these options further, feel free to reach out—we’d be happy to help you find the best fit for your needs!
What is LightWork?
What if LightWork doesn’t integrate with the tools I currently use?
How are LightWork's offerings split?
At LightWork, we tailor our offerings to meet the unique needs of each individual and their specific use case. Our solutions are divided into distinct feature sets to ensure optimal functionality: • Property Management: A comprehensive suite of maintenance and resident-focused features designed to streamline operations for property managers. • Lettings: A dedicated set of tools to simplify and enhance the rental process. • Combined Solution: For those who need both property management and lettings capabilities, we offer an integrated solution that brings everything together seamlessly. If you’d like to explore these options further, feel free to reach out—we’d be happy to help you find the best fit for your needs!
LightWork Holding Ltd. All right reserved. © 2025
LightWork Holding Ltd. All right reserved. © 2025
LightWork Holding Ltd. All right reserved. © 2025